The Services Management feature in Track New is designed to offer unparalleled control over your service operations, ensuring that your team can deliver exceptional results every time. Whether you’re running a small business or managing a large enterprise, this feature simplifies the way you handle service requests, assignments, and updates.
Track all your Sales & Services in our software.
You can choose between B2B or B2C as needed.
All of the service centers may use our software. We cover services like computer repair, watch repair, bike or car repair, printer repair, camera repair, electronics repair, and mobile repair,..etc.
Create Service Requests: Easily initiate tasks with customizable fields, capturing all necessary details. Automatic notifications keep your team informed and ready for action.
Assign Services: Match tasks with the right team members using smart assignment tools. Balance workloads and ensure each request is handled by the most qualified personnel.
Edit and Update Requests: Quickly modify service requests as needed, with real-time updates and an audit trail for accountability.
Monitor Progress: Get a easy view of all ongoing tasks with a dashboard overview, and track performance metrics to evaluate team effectiveness.
Customer Communication: Keep clients informed with updates and collect feedback to improve service quality.
Track New Services CRM Management feature is designed with flexibility, efficiency, and customer satisfaction in mind. By streamlining the creation, assignment, and editing of service tasks, your business can reduce operational friction, improve team productivity, and deliver higher-quality service experiences to your customers.