Best CCTV Management CRM Software in India
Manage NVR/DVR site equipment, AMC contracts, technician dispatch, and complaint tracking from one powerful platform built for security service businesses.
Built for Every Type of Security Business
From single-city CCTV installers to national system integrators, Track New adapts to your scale.
CCTV Dealers & Installers
Sales, installation, and post-sale service
System Integrators
Multi-brand enterprise security projects
AMC Service Providers
Recurring maintenance and monitoring contracts
Industrial Security Firms
Factory and warehouse surveillance systems
Residential Installers
Home security camera setups and support
Institutional Security
Schools, hospitals, and government buildings
Problems You Face Today
No Equipment Records Per Site
Technicians arrive at client sites without knowing the camera count, DVR model, or network configuration. Every visit starts with re-discovery.
Missed AMC Renewals & Visits
High-value security AMC contracts slip through the cracks because renewal dates and scheduled visits are tracked in spreadsheets or not at all.
Technician Dispatch Chaos
Coordinating field technicians across multiple sites with different equipment needs and no scheduling system leads to double-bookings and idle time.
How Track New Solves Them
Site-Level Equipment Registry
Document every camera, NVR, DVR, and accessory at each client site. Technicians get complete site blueprints before they leave the office.
Automated AMC Pipeline
Track New auto-generates maintenance visits, sends renewal reminders 30 days before expiry, and alerts you to at-risk contracts.
Smart Technician Dispatch
Assign the right technician based on skill, location, and availability. Real-time status updates from the field keep your office in control.
Everything a CCTV Business Needs
Purpose-built tools for site management, AMC tracking, field service, inventory, and billing.
Site Maps & Locations
GPS-tagged client sites with equipment layout documentation for every installation.
Equipment Registry
Track cameras, DVRs, NVRs, hard drives, and cables with serial numbers and warranty dates.
AMC Scheduling
Auto-generate quarterly, half-yearly, or custom maintenance visits with technician assignment.
Technician Dispatch
Assign jobs based on skill set and proximity. Technicians update status from their mobile app.
Complaint Tracking
Log breakdown complaints, track resolution SLA, and maintain full resolution history per site.
Inventory Management
Track cameras, cables, connectors, and hard drives across branches with low-stock alerts.
GST Invoicing
Generate professional GST invoices for installations, AMC contracts, and breakdown repairs.
WhatsApp Notifications
Auto-notify clients on job booking, technician dispatch, completion, and AMC renewal reminders.
Reports & Analytics
Revenue by client, AMC pipeline, technician performance, and complaint resolution dashboards.
Automate Your CCTV AMC Pipeline
From contract creation to renewal, every step is tracked and automated so you never lose a contract.
Contract Created
Define coverage, sites, equipment, and visit frequency.
Visits Auto-Scheduled
Maintenance jobs generated per the agreed schedule.
Technician Dispatched
Right technician assigned with full site documentation.
Service Completed
Checklist-based completion with photo proof and sign-off.
Renewal Reminder
30-day advance alert to renew expiring AMC contracts.
Works With All Major CCTV Brands
Track equipment from any manufacturer. Manage multi-brand installations in one unified system.
“We manage 400+ CCTV sites across Tamil Nadu. Before Track New, our technicians had no idea what equipment was at each site. Now every visit is planned, every AMC is tracked, and renewals happen automatically. Our renewal rate jumped from 74% to 96%.”
Frequently Asked Questions
Can I track all cameras, DVRs, and NVRs installed at each client site?
How does the AMC scheduling work for CCTV businesses?
Can technicians update job status from the field?
Does Track New support multi-brand CCTV equipment?
Can I generate quotations for new CCTV installations?
Is Track New suitable for both residential and commercial CCTV projects?
How does inventory management work for security equipment?
What reports can I generate for my CCTV business?
Ready to Streamline Your CCTV Business?
Join 92+ security businesses already using Track New to manage sites, AMCs, and field technicians.